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Terms & Conditions

1. Services Provided

Mitra CSP Services offers a range of services to cater to your financial needs, including:

2. Eligibility for Opening Customer Service Point

To be eligible to open a Customer Service Point with Mitra CSP Services, you must:

3. Documents Required for CSP Registration

To register for a Customer Service Point with Mitra CSP Services, you will need to provide the following documents:


These terms and conditions ("Terms") govern the use of the Mitra CSP Services platform, including the use of its website and services. By using the platform, you agree to these Terms.


The use of the Mitra CSP Services platform is limited to individuals who are at least 18 years old and have the legal capacity to enter into binding contracts.

Service Description

Mitra CSP Services provides a platform for banking, bill payment, and government services. Services include but are not limited to AEPS, money transfer, Aadhaar Pay, Mini ATM, and more.

User Responsibility

As a user of the platform, you are responsible for ensuring that the information you provide is accurate and up-to-date. You are also responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Fees and Commissions

Mitra CSP Services may charge fees for certain services, such as bill payment and money transfer. Any fees or commissions will be clearly disclosed to you before you complete a transaction.

Refunds and Cancellations

Refunds or cancellations may be made in accordance with Mitra CSP Services' refund policy, which is subject to change at any time without prior notice.

Proprietary Rights

Mitra CSP Services retains all proprietary rights in and to its platform and services. You may not reproduce, duplicate, copy, sell, trade, or exploit any portion of the platform without the express written consent of Mitra CSP Services.


Mitra CSP Services provides its platform and services "as is" and makes no representations or warranties of any kind, express or implied, as to the operation of the platform or the accuracy, reliability, or availability of the services.

Limitation of Liability

Mitra CSP Services shall not be liable for any damages of any kind arising from the use of its platform or services, including but not limited to direct, indirect, incidental, punitive, and consequential damages.


You agree to indemnify and hold Mitra CSP Services and its affiliates harmless from any claims, damages, or expenses arising from your use of the platform or services.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

Changes to Terms

Mitra CSP Services reserves the right to change these Terms at any time without prior notice. Your continued use of the platform constitutes acceptance of the updated Terms.


Mitra CSP Services may terminate access to its services at any time for any reason.

Registration fee and ID charges

Mitra CSP Services are non-refundable once the payment has been processed and approved. By registering with Mitra CSP Services, you acknowledge and agree to these terms.

By using the Mitra CSP Services platform, you acknowledge that you have read and agree to these Terms and any future modifications.